Privacy Policy

Last updated: March2026

Soulquility Shop operates this website as the central brand hub for Soulquility Digital and Soulquility Designs. Throughout this policy, “Soulquility”, “we”, “our”, or “us” refers to Soulquility Shop, Soulquility Digital and Soulquility Designs.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, sign up to our mailing list, contact us, or interact with links to our Etsy stores.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Soulquility Shop is the brand platform that represents:

  • Soulquility Digital – digital artwork downloads and digital products

  • Soulquility Designs – design-led products and print-on-demand items

This website serves as a landing page and brand hub which may direct visitors to our Etsy stores where purchases are made.

For the purposes of data protection laws including the UK GDPR and Data Protection Act 2018, Soulquility Shop acts as the data controller of personal information collected through this website.

If you have any questions regarding this Privacy Notice or need to contact us regarding this website, please use the contact form available on this website.

2. Personal Information We Collect

We may collect the following information when you interact with this website:

Information You Provide

You may provide personal information when you:

  • Join the mailing list

  • Contact us via forms or email

  • Request information

This may include:

  • Email address

  • Name (if voluntarily provided)

  • Any information included in messages you send to us

Automatically Collected Information

When you visit the website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages visited

  • Referring websites or search terms

  • Website interaction data

  • Cookies or similar tracking technologies

This information helps us understand how visitors use the website and improve the user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To deliver email newsletters and updates

  • To send free digital downloads you sign up for

  • To respond to messages or enquiries

  • To improve the website and user experience

  • To analyse website traffic and usage

  • To maintain website security and prevent misuse

We only collect the minimum amount of data necessary to provide these services.

4. Email Communications

If you join our mailing list, we may use your email address to send:

  • Free digital downloads

  • Updates about new artwork or products

  • Creative releases from Soulquility Digital or Soulquility Designs

  • Occasional announcements or promotions

You can unsubscribe at any time using the unsubscribe link in any email.

5. Links to Etsy and Other Websites

This website may contain links to third-party platforms including:

  • Etsy stores operated by Soulquility Digital and Soulquility Designs

When you click these links and visit Etsy, your data will be handled according to Etsy’s own Privacy Policy and terms.

Soulquility is not responsible for the privacy practices of third-party websites.

We encourage you to review their policies when visiting external platforms.

6. Cookies and Analytics

This website may use cookies or similar technologies to:

  • Analyse website traffic

  • Understand visitor behaviour

  • Improve the website experience

Cookies are small files stored on your device. You can disable cookies through your browser settings if you prefer.

7. Legal Basis for Processing (GDPR)

If you are located in the UK or European Economic Area, we process personal data based on:

Consent
When you sign up to receive emails or downloads.

Legitimate Interest
To operate, secure and improve the website and services.

Legal Obligation
Where required by law.

8. Data Storage and Security

We take reasonable administrative and technical steps to protect personal information from:

  • Unauthorised access

  • Misuse

  • Loss

  • Disclosure

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Data Protection Rights

If you are located in the UK or EU, you have the right to:

  • Be informed about how your data is used

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict how your data is processed

  • Object to data processing

  • Request transfer of your data

  • Withdraw consent at any time

If you have any questions regarding this Privacy Policy, please use the contact form available on this website.

10. Data Retention

We keep personal information only as long as necessary to:

  • Provide services

  • Maintain mailing lists

  • Meet legal obligations

You may request deletion of your information at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to legal requirements or our services.

Updates will be posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please use the contact form available on this website.